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ADA

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1. What is the Americans with Disabilities Act?
2. How do I reach the toll-free ADA Information Line?

Administrative Services

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1. Where can I pay my property taxes?
2. Where can I get a birth or death certificate?
3. Where can I get more information on the Americans with Disabilities Act?

Business Development

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1. Where can I find demographics about Mount Pleasant?
2. How can I perform a site analysis?
3. How do I find grants or loans to start my business?
4. Who can I talk to about specific parcels of land and zoning?
5. What is the commercial review process?
6. How do I obtain a business license?
7. How do I obtain a building permit?
8. Who reviews and inspects construction plans for commercial development?
9. What are building permit fess?
10. What is South Carolina Business One Stop
11. What is the Local Vendor Partnership Program and how do I apply?
12. Do I need a special event permit?

Business License

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1. Where do I apply for a business license?
2. How much does a business license cost?
3. How are license fees spent?

Capital Improvement Plan

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1. What is a CIP?
2. How is funding determined?
3. How is the CIP prepared?
4. Is the CIP approved by Council?
5. What is usualy included in a CIP?
6. Is capital equipment planned in the CIP?
7. Is the CIP carved in stone?

Clean Cities Sweep

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1. Do I need to buy supplies to clean my neighborhood park?
2. If I organize a litter pickup, what do I do with the trash I collect?
3. How do I reserve a kayak for the Shem Creek Cleanup?

Clerk of Council

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1. How can I apply for a position on a board or a commission?
2. When are the Town Council meetings?
3. At what time does the Council Meeting begin?
4. When are Town Council Meeting Agendas posted?
5. Where can I find the Town Council Minutes?
6. How can I book Council Chambers?

Communications

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1. Can I schedule a tour of Town Hall?
2. Do you moderate comments on social media?
3. Do you have a Speaker's Bureau?

Community Development & Tourism Office

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1. Can I rent the Visitor Center?
2. What is a special event?

Court

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1. Do you accept online payments?
2. How can I change my court date?
3. Where are you located?

Emergency Preparedness - Earthquake

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1. Earthquake Terms
2. Can you predict earthquakes?
3. Can I get on a list to receive an email message when there is an earthquake? How do I sign up for earthquake notifications?

Emergency Preparedness - Extreme Heat

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1. Know the Terms
2. What is extreme heat?
3. How can I help someone suffering from extreme heat?

Emergency Preparedness - Flooding

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1. How do I prepare for a major hurricane?
2. Flood: Know your Terms
3. Doesn't my homeowners insurance policy cover flooding?

Emergency Preparedness - Pandemic Illness

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1. What is a flu pandemic?
2. What should I know about the 2011-2012 flu season?
3. What can I do to prevent catching the flu?

Emergency Preparedness - Tornado

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1. What is the difference between a tornado watch and a tornado warning?
2. What are the signs of an impending tornado?
3. Should I remain in my mobile home during a tornado?

Fire Department

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1. How do I get a copy of a Fire Report?
2. My smoke alarm is not functioning. What should I do?
3. What is Mt. Pleasant's ISO rating?
4. I have a small child and want to make sure my car seat is installed properly. Who should I call?
5. What are the South Carolina requirements regarding child safety seats?
6. Where can I get a child's safety seat installed in my car?

Government Outreach Office

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1. What is public participation and why does it matter?
2. What is a community roundtable meeting?
3. How can I schedule a community roundtable meeting?
4. How can I stay informed about the latest Town news and events?

Hurricane

Interactive Mapping

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1. How do I search for property on GIS?

Legal Department

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1. Do I need an attorney to represent me with a charge in the Mount Pleasant Municipal Court?
2. How do I present a legal question to the town?
3. How do I present a matter to the town for consideration by the mayor and Town Council?

Main

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1. How do I contact a city / county department?
2. Where can I find the answers to my frequently asked questions?

Peer Fitness Training

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1. Why Peer Fitness Training?
2. Question Here
3. Question Here

Planning

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1. Do I need a permit to remove a tree in my yard?
2. Do I need a permit to install a new roof on my house?
3. Can I have an apartment over my garage?
4. Do I need a permit to trim a tree?
5. How do I get a plat or map of my property?
6. Do I need a permit to replace or change sign faces?
7. Do I need a sign permit to move a sign from my old business location to a new location?

Planning & Engineering Division

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1. Do I need a permit to remove a tree in my yard?
2. Do I need a permit to install a new roof on my house?
3. Can I have an apartment over my garage?
4. Do I need a permit to trim a tree?
5. How do I get a plat or map of my property?

Planning - Annexation

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1. How do I use the Annexation Tax Calculator?
2. How do I find a copy of my current Charleston County tax assessment?

Planning - Boards & Commissions

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1. How do I learn about open seats on a board or commission?
2. How can I apply for a position on a board or commission?

Planning - Boards & Commissions - OVHDC

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1. What are the boundaries of the district?
2. Do I apply to the Board or Staff?

Police

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1. Can you drive a golf cart on the streets of Mount Pleasant?
2. Can my child shoot paint ball guns in Mount Pleasant?
3. Can I get fingerprinted at the Mount Pleasant Police Department for employment purposes?
4. Is there a cost for the Mount Pleasant Police Youth Programs?

Police Cross Fit Training

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1. How can I join?
2. Is the class limited to police staff?
3. When and where do you meet?

Police Youth Programs

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1. Is there a cost for the Mount Pleasant Police Youth Programs?
2. Can I apply for the Summer Safety Camp online?
3. Can I apply for the Blue Light Bowling Community Outreach online?

Public Services

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1. My street sign is missing or damaged - what do I do?
2. Who provides recycling services?
3. I have garbage and trash service questions - who can help?
4. I need help with my water or sewer service - who do I talk to?
5. How do I get a pothole fixed?
6. I would like to request a new or special sign - what do I do?
7. My curb holds water or has a crack - can I get it repaired?
8. The grass on my street is overgrown - who maintains this area?
9. There is a low hanging tree limb - who can take care of this?
10. My sidewalk is broken - who can fix this?
11. My street light is out or needs service - who do I call?
12. Who helps with Mosquito Control?

Purchasing

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1. How do I submit a bid for surplus and seized property?
2. How do I get on your bid list?
3. What is the Local Vendor Partnership Program and how do I apply?

Rec

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1. I do not remember my username and/or password. Can you help?
2. How do I register online?

Rec - Activities

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1. Are camp deposits refundable?
2. How old do you have to be to play fundamental soccer?
3. When are your registration dates for sports?
4. Can I register for a class over the phone?
5. How do I reserve a court?
6. What athletic sports are available for a 5 year old?
7. What is an athletic adult non resident fee?
8. Why does the inside pool close when there is lightening
9. How do I register for a USTA league team?
10. What is a good age to introduce my child to tennis?
11. What is the cost for a pool membership?
12. What is the cost for a guest pass?
13. What age do minnows start?
14. What tennis activities are available for senior players?
15. Can I play on any of the MPRD tennis courts free of charge?
16. How do I reserve the tennis ball machine?
17. What exactly is 10 and Under or Quickstart Tennis?
18. Is there a beginning fencing class offered?
19. When can new students enroll for Tae Kwon Do classes?
20. Can we join a class that has already started?

Rec - Alternative Sports

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1. Where is the Wando Wrestling Room located?
2. What equipment do I need to purchase for wrestling?
3. Where do I purchase wrestling equipment?

Rec - Aquatics

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1. How much is a membership?
2. How old does my child have to be to be in Minnows
3. How much is a guest pass?
4. What is the pool schedule?
5. What are the pool hours?
6. What time does the swim team practice?
7. Do I get a full refund if i cancel my swim lesson class?

Rec - Athletics

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1. How do I register online?
2. I do not remember my username and/or password. Can you help?

Rec - Baseball

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1. What is the age cutoff for baseball?
2. What league should I sign my child up for?
3. How many days a week is baseball?
4. What equipment do I need to buy?

Rec - Basketball

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1. What if I would like to play Travel League Basketball?
2. What is the age cut-off for Winter basketball?
3. What are the basketball sizes for each age group?

Rec - Camps

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1. What full day camps are available?
2. If I cancel out of camp, will I get a full refund?
3. What is the age requirement for Teen Buddies Camp?

Rec - Community Centers

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1. Are the community centers supervised?
2. Is there a charge for daily community center activities?

Rec - Football

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1. What equipment do we need to purchase?
2. What are the weight Limits for Tackle?
3. Middle School vs. Recreation Football
4. What days of the week are football games?

Rec - FUNdamental

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1. What sports are offered through FUNdamental?
2. Do you need volunteer coaches?
3. How old must you be to participate in your program?

Rec - Lacrosse

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1. When is Registration?
2. What is the age cut off?
3. What Equipment do we need to purchase?

Rec - Schedules & Standings

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1. How do I find out rain-out information?

Rec - Senior Center

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1. Is exercise room orientation required?
2. How old do you have to be to join the senior center?
3. What does it cost to join the Senior Center?
4. Where is the Senior Center located?
5. What are the Senior Center hours?

Rec - Skatepark

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1. How old do I have to be to skate at the skatepark?
2. Is there a cost to skate?
3. What are the hours of operation?
4. Is the skatepark supervised?
5. What are the dimensions of the skatepark?
6. What type of ramps are in the skatepark?
7. How old do I have to be to work at the skatepark?
8. If I am over 18 years old, can I sign a waiver so I don't have to wear pads?
9. Are inline skates, bikes, or scooters allowed in the skatepark?
10. Are skateboard camps offered?

Rec - Soccer

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1. What facilities do we use?
2. How do I sponsor a team?
3. What if I want to play Elite Soccer?

Rec - Softball

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1. How do I register online?
2. I do not remember my username and/or password. Can you help?

Rec - Sponsorship

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1. How do I become a sponsor of my child's team?

Rec - Tennis

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1. How do I reserve a court?
2. How do I register for a USTA league team?
3. What is a good age to introduce my child to tennis?
4. What tennis activities are available for senior players?
5. How do I reserve the tennis ball machine?
6. Can I play on any of the MPRD tennis courts free of charge?
7. What are the types and costs of Mount Pleasant Tennis Center memberships?

Rec - Therapeutic

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1. Do I have to have experience with special needs or the sport to volunteer?
2. What are the ages of the participants?
3. Can my child with Autism participate?
4. Is this only for athletes with disabilities?
5. Can siblings participate?
6. What programs are offered?

Rec - Track

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1. What season is Track & Cross Country?
2. Do we have to travel?
3. Are there other fees involved?

Rental Facilities

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1. Is there a deposit? - What are the fees? - What if I need to cancel?
2. How do I get in to view the facility?
3. Can I have a wedding on the grounds?
4. Can you mail me a packet of information?
5. Can I fill out a rental contract at the facility?
6. What time does my rental period end?
7. Is there a special rate for Mount Pleasant Residents? Can I book the hall for someone else?
8. Does the Town provide staff to clean up the facility?
9. Are the facilities handicap accessible?
10. Does the rental include any linens or supplies?
11. I'm getting married at Alhambra Hall - where and when can I hold my rehearsal?
12. How do I get to Alhambra Hall?
13. Who do I contact to hire an off-duty police officer for my event?
14. I would like to have alcohol at my Alhambra Hall event. What are the restrictions?
15. Is there a stove or oven at Alhambra Hall?
16. I would like to have alcohol at my Alhambra Hall event. What are the restrictions?

Sanitation

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1. What is the Town's holiday collection schedule?
2. Paper Bag for Yard Waste Update
3. What day do you collect my garbage and trash?
4. What time does the truck come by my house?
5. I think the truck missed my collection - what do I do?
6. Why was my garbage container not emptied?
7. I have extra bags of garbage - what do I do?
8. My container is broken - what do I do?
9. My container is too large - can I get a smaller one?
10. My container is missing - what do I do?
11. Can I request a second garbage container?
12. What can and cannot be recycled?
13. Where are local recycling centers?
14. Where can I dispose of used oil or gas oil mixtures?

Sanitation - Garbage

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1. What is the Town's holiday collection schedule?

Sanitation - Trash

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1. What is the Town's holiday collection schedule?

Stormwater

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1. Why do I have to pay to manage stormwater?
2. I've paid my fee - where is my project?
3. What type of work does the utility perform?
4. What is a sinkhole?
5. I have a drainage easement on my property - what does that mean?
6. I want to do work in a drainage easement - what do I need to do?
7. My ditch needs cleaning - what will the Town do?
8. Who maintains ponds?
9. There is a clogged drainage pipe - what should I do?
10. A storm is coming - can I get sandbags?
11. I need help with my water or sewer service - who do I talk to?
12. Who helps with Mosquito Control?
13. Where can I dispose of used oil or gas oil mixtures?
14. I need to drain my pool. Where can I pump the water?

Town Hall Relocation

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1. Where will the Municipal Court be located?
2. Where do I go to do business with the Town?
3. Where will the Town Council meetings and Committees of Council meetings be held?
4. Will the gym, football field, and running track located behind Town Hall still be open to the public?

Transportation

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1. How can I report a pothole?
2. When will my street be repaved?
3. How do I report broken/fallen street signs?
4. How can my neighborhood request traffic calming devices such as speed humps?
5. How can I determine if my street is owned/maintained by the Town?
6. Who do I call to request the resurfacing of my street?
7. Do I need a permit from the Town to replace/repair my driveway?
8. Who do I call to request a street light?
9. Where can I find information on Transportation Impact Fees?
10. Does the Town collect video footage from cameras located at traffic signals?
11. Who should I contact?

Voting Information

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1. Where do I vote?
2. In which district do I belong?
3. I am a student. What are my voting rights?

Water Quality

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1. I have a water quality concern. Who should I contact?
2. Where can I find out more information on the storm drain marking program in the Town?
3. Where can I dispose of used oil or gas?
4. I want to schedule a Stormwater Program presentation at my school or venue. What type of programs do the Water Quality division provide and who do I contact?
5. I need to drain my pool. Where can I pump the water?

Water Quality - Construction

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1. Does my project need to receive some type of NPDES review for the Town?
2. I have a 2006 State Construction permit, what do I need to do to meet the 2012 requirements?
3. What are the requirements of Section 3.1.1.F
4. Where do I find 2012 Construction Permit information and forms
5. I need to obtain a Clearing and Grading permit. When can I begin installing my silt fence and tree protection for the inspection?
6. What is considered land disturbance?
7. Do I need to hire a certified SWPPP inspector to perform inspections at my project?
8. I installed/have a stormwater BMP on my property. Do I have to maintain the BMP or does the Town?


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